Date Nov 14, 2009
From Tushar Kapila
Abshot Lyt
Bangalore 560052
From Tushar Kapila
Abshot Lyt
Bangalore 560052
To Permanent Lok Adalat,
Bangalore
Bangalore
Synopsis with matter with Reliance regarding data card PLAT no 42584 of 2009
Bought a reliance data card in Bangalore did not work first 2 days - not activated
Used for 3 days in Pune. last 2 days of trip to Pune did not work - said over limit. I had problems with client as could not complete work on 2 days. Attached copy of email (with all headers to prove validity) concerning this.
In 4 days bill is Rs.1800/- When I bought the card dealer told me monthly bill will be Rs.1500/- After that I bought airtel data card. monthly bill, unlimited usage Rs1,000/-
I refuse to pay this amount. I paid Rs.100/- I do not think this deserves more than that after wasting time and money.
I told them there must be a billing error. they never did anything. Before that on day 1 I told them of connection being dropped, they said they will rectify. nothing was done.
I told them there must be a billing error. they never did anything. Before that on day 1 I told them of connection being dropped, they said they will rectify. nothing was done.
So I'm being made to over pay for bad service? Their quality is bad and they over bill. I want them to investigated and I should get compensation for not enjoying net for few days after paying Rs.4,000/- to get service from them.
Bad customer education, bad service, bad billing - seems to be a bunch of cheats. Attachment 1 - email I sent to them on Sun, 7 Jun 2009 I would like compensation for time and work oppurtunity lost, for a service that is supposed to help me work remotely not charge me exorbitantly and not provide service. I usually earn $60 a day.
Regards
Tushar G Kapila
No comments:
Post a Comment
all spam will be deleted , even the stupid-funny kind like :"Your words sometimes echo in my mind and during my leisure time, i read ..." give me a break!